Project StepOne & Kaleyra

The Indian healthcare industry is growing annually at 16.5% and is poised to touch $280 billion in 2021. Despite its huge valuation, many healthcare organizations still use conventional phone systems as their primary means to communicate with stakeholders. Given the current scenario, where the world is fighting COVID-19, hospitals need to manage emergency calls efficiently without missing any urgent queries.

Cloud-based communication solutions can enable healthcare organizations to streamline their communication process and help health experts easily connect with their patients at all hours of the day.

This case study showcases how Project StepOne, an India-based non-profit healthcare organization, uses Kaleyra’s cloud communication services to help the Government of India manage the COVID-19 crisis within the sub-continent.