AirAsia & Kaleyra
Kaleyra Helps Aviation Giant AirAsia Offer Smooth Travel Experience To Its Customers
Research suggests almost 40% of the passengers choose a particular airline based on its punctuality and customer experience. Pricing, surprisingly, comes as second on the list while choosing an airline. With so much emphasis on the user experience, bridging the communication gap through the latest technology becomes essential.
AirAsia, one of the leading low-cost airlines, operates extensively both domestically and internationally. It wanted to resolve many of its communication issues with a technologically advanced platform that could not only handle the growing number of passengers but was also reliable and cost-efficient. Kaleyra, a global Cloud Communication platform, fit its requirements, and provided an innovative, futuristic solution to improve their business communication.
Other WhitePapers
What is A2P Messaging (Application-to-Person messaging)?
twitterlinkedinfacebook6 min readBusinesses are increasingly using A2P messaging for marketing and customer service purposes. According to Verified Market Research, the global A2P SMS Market size is projected to reach USD 90 Million by 2027. What is A2P Messaging?...
Long Code SMS Types and Benefits
twitterlinkedinfacebook6 min readA long code SMS is a standard, 10-digit phone number used to send messages. You can use it to make and receive calls, unlike short codes. Long Code SMS Benefits You can use voice-enabled long codes (also known as virtual phone...
Connecting Patients and Doctors with Kaleyra CPaaS Solutions
MFine wanted to streamline their communication process and help health experts easily connect with their patients. Kaleyra provided MFine with a CPaaS solution that optimized their interaction with Patients.