Going forward, government plans to reduce IUC to 0 by 2020 which is a problem for the customers as well, as it will expose customers to a lot of spamming and unwanted calls. Also, the cloud telephony space can do well with a proper legal and policy framework which is currently missing.

“Quality of calls is also a big problem which has not improved over the time,” said Jain. Also, the industry is expecting the New Telecom Policy 2018 to address regulations and guidelines related to cloud telephony, he discussed.

“Currently the only regulation that applies to cloud telephony is UCC (Unsolicited commercial communication) but there is a need for some legal or policy framework,” said Jain. Firms operating in cloud telephony buy large network capacities from telecom operators on which they build their own applications and then those applications are given to the customers as service.

In India, cloud telephony can create about 3-4 million jobs by 2020 where the current number stands somewhere less than 2000 in the entire industry, told Jain. If certain challenges are overcome, the industry can grow tremendously in the coming years.

Read the original article here: https://telecom.economictimes.indiatimes.com/news/lower-iuc-rate-to-affect-cloud-telephony-business-solutions-infini-ceo/60825991

Going forward, government plans to reduce IUC to 0 by 2020 which is a problem for the customers as well, as it will expose customers to a lot of spamming and unwanted calls. Also, the cloud telephony space can do well with a proper legal and policy framework which is currently missing.

“Quality of calls is also a big problem which has not improved over the time,” said Jain. Also, the industry is expecting the New Telecom Policy 2018 to address regulations and guidelines related to cloud telephony, he discussed.

“Currently the only regulation that applies to cloud telephony is UCC (Unsolicited commercial communication) but there is a need for some legal or policy framework,” said Jain. Firms operating in cloud telephony buy large network capacities from telecom operators on which they build their own applications and then those applications are given to the customers as service.

In India, cloud telephony can create about 3-4 million jobs by 2020 where the current number stands somewhere less than 2000 in the entire industry, told Jain. If certain challenges are overcome, the industry can grow tremendously in the coming years.

Read the original article here: https://telecom.economictimes.indiatimes.com/news/lower-iuc-rate-to-affect-cloud-telephony-business-solutions-infini-ceo/60825991