Intelligent capturing through IVR
IVR or Interactive Voice Response allows businesses to design call flows efficiently giving their customers an interactive and customized experience.
What is Computer Telephony Integration (CTI)?
Computer Telephony Integration or CTI is a term that describes the technological ability to control the functionalities of your phone systems through your computer. Through CTI software you can efficiently run and easily scale your business communications with your customers, without facing extra operational costs or investing in hardware/infrastructure.
Best SMS gateway for Startups
Startups are growing fast and require flexibility in terms of scaling to meet their target audience. Bulk SMS allows all business entities to communicate with their customers instantly. Moreover, SMS marketing is a highly cost-effective option. This makes SMS marketing worth considering, especially for start-ups, as they might not have big marketing and advertising budgets.
10 Advantages Of Using CTI To Upscale Your Call Center
CTI technology provides you the ability to access all your telephone services through a desktop. This not only means that you no longer need a phone to communicate with your clients but also that all your devices- phone, fax, voice mail can communicate with one another.
A definite guide to building great marketing strategies with VoIP
Your business can only be as successful as the technology and equipment that you use lets it be. Don’t allow Plain Old Telephone Service (POTS) to determine your success. Through VoIP phone service you can combine voice and data through multiple pathways and route the call to any network. VoIP technology eliminated the costs that comes with using POTS and provides a more versatile and efficient service.
Here’s how Cloud telephony can save your business
50% of businesses fail in the first 5 years, and 80% do not make it to the 10-year mark. There are a number of reasons that lead to these surprisingly harsh numbers- lack of finance, poor managerial skills, etc. But there is only one thing that can actually save your business and ensure that these statistics do not apply to it- Cloud Telephony.
Here’s How Kaleyra Can Help With Automated Customer Service
With Kaleyra, you can deliver better results, increase customer satisfaction, reduce costs, and scale operations.
8 Reasons Why Cloud Communication is the best for your company’s growth
Cloud communication can help your business by allowing remote working, easy scalability with detailed call analytics, and more
A Review Of The Best Virtual Phone System To Scale Your Business
Here are the Top 10 Virtual Phone System for Complete Call Control
A Guide To Buying The Best Cloud Telephony Solutions
This checklist will help you choose the top cloud telephony solutions for your business.
Solutions Infini and Ubiquity announces Global Rebrand to ‘Kaleyra’
Solutions Infini, a global <style="text-decoration: none;">business cloud communications provider today announced a corporate rebranding and name change to "Kaleyra". The strategic move comes as a result of the union of Solutions Infini and Italian based...
Messaging services startup Solutions Infini eyes $25 mn revenue this fiscal
Solutions Infini boasts of a list of more than 5,000 clients which include the likes of Flipkart, Ola, Jabong, Practo, Foodpanda, Bank of Baroda, Federal Bank, Vijaya Bank and Muthoot Finance When the recession hit the job market in the country in 2000, two...