Kaleyra's Interactive Voice Response (IVR) technology integrated with FingPay's UPI system turned out to be a game changer for the fintech company, offering various benefits that enhanced convenience and security.
WhatsApp banking is emerging as a popular way for customers to access their banking services and accounts easily. Learn how WhatsApp APIs help deliver phenomenal banking experiences across the customer journey.
WebRTC (Web Real-Time Communications) is an innovative technology that allows real-time communication directly through web browsers. Learn how you can elevate customer experiences and drive engagement with Kaleyra's WebRTC-based Video/Audio solution.
6 min read Last week Kaleyra attended one of the most notorious events in the retail space, the National Retail Federation’s annual NRF Big Show. Having secured its spot in January on retailers' and vendors’ calendars, NRF is known for being the best place to...
By choosing the right platforms, creating engaging content, and ensuring messages are relevant to each customer's needs, enterprises can harness the power of omnichannel messaging successfully
Customer care is extremely important for brands. Text messaging or SMS is an excellent channel because it’s convenient and immediate.
2022 was a remarkable year for Kaleyra. As 2023 sets sail, we would like to take a moment to reflect on our incredible journey last year.
WhatsApp Business offers a variety of features that can help you increase your revenue. You should follow some best practices to make the most out of WhatsApp Business.
Unlike conventional banking, conversational banking allows richer conversations, quick resolution and cost savings.💰 Learn the benefits of banking with conversational technology and conversational ai in banking and financial services industry.
If you are wondering, what is this Cloud and why must you move everything to Cloud, especially your Businesses, hold on tight.
This blog will serve as a simple, easy guide about everything you need to know about Cloud Telephony,
This post talks about an alternate marketing strategy which has worked well right from its inception. Let's look at how you can boost customer retention phenomenally by applying personalized SMS communication practices across your marketing efforts.
6 min readAs businesses look for innovative ways to catch the attention of customers and widen their reach, Bulk SMS Marketing is a cost-effective way for efficient communication. Let’s take a look at use cases and benefits of text messaging. What is Bulk SMS? Bulk...