By allowing your customers to contact you as easily as they browse the internet, through Click-to-Call, you give customers access to every channel to get in touch with you.

By giving your customers control over when they want the callback, you can increase customer satisfaction among other benefits.

What use are traditional phone systems that can’t keep up with the larger volume of customers that come with the growth of your business? Don’t let old technology limit your expansion. Cloud-based Contact Centers serve as modern alternatives that enable businesses to continuously stay in touch with customers. You can now go back to focusing on achieving that target market share, that you have been working so hard for. By moving your conversations to the Cloud, you can manage your call center seamlessly and access it from anywhere in the world.

Kaleyra's Voice API allows businesses to blacklist spam numbers, robocalls or other nwanted numbers.

New digital marketing trends are emerging ever so often bringing better ways to connect with customers. Here are some trends that can help businesses evolve.

Taking business Global has become the need of the hour and is part of strategic expansion these days whether you are a small to medium sized business or a large enterprise.
A US Forex survey states that in the year 2017, about 72% of the businesses were expanding their business internationally. The same study also showed that by 2020, 96% of the businesses will expand Globally.

Startup landscape has witnessed tremendous growth in the past few years. The business world no longer just belongs to the elite and high brand companies with so many startups and SMEs making way every day into the market.

Startup landscape has witnessed tremendous growth in the past few years. The business world no longer just belongs to the elite and high brand companies with so many startups and SMEs making way every day into the market. Technological innovations in the recent past has never been this extensive. But along with the growth, the competition also has raised. Providing exceptional customer services, implementing technological products to automate time-consuming processes and reducing manual interventions for repeated queries is what makes a company different from its competitor.

Kaleyra’s Outbound Voice Dialers automate business communication, reduces manual intervention and increases team efficiency.

Most often businesses concentrate on acquiring new customers as their topmost priority. While gaining customers surely is beneficial, it is equally important for businesses to concentrate on customer retention.

An expensive solution in the past and requiring complicated hardware, call recording has since trickled down to become a feature offered in most of the cloud-based solutions. The simplicity of cloud platforms allows businesses to gain access to robust features like call recording without the headache and cost that previously came along with it.

Cloud Telephony enables e-commerce businesses to increase sales & revenue and achieve customer satisfaction at the same time.