Click 2 Call allows customers to drop their details like name, number, and nature of the query and submit details with just a click.

Text to Speech enables high-quality voice service, reduces costs by automating calls and enables personalized customer experience.

Cloud telephony is a technology that is innovative and is responsible for taking business communication to the next level.

The ultimate checklist to help you setup an efficient Customer Support Centre for your business.

Call masking covers the real identities of customers and delivery persons or retailers with a virtual number.

IVR or Interactive Voice Response allows businesses to design call flows efficiently giving their customers an interactive and customized experience.

Computer Telephony Integration or CTI is a term that describes the technological ability to control the functionalities of your phone systems through your computer. Through CTI software you can efficiently run and easily scale your business communications with your customers, without facing extra operational costs or investing in hardware/infrastructure.

Your business can only be as successful as the technology and equipment that you use lets it be. Don’t allow Plain Old Telephone Service (POTS) to determine your success. Through VoIP phone service you can combine voice and data through multiple pathways and route the call to any network. VoIP technology eliminated the costs that comes with using POTS and provides a more versatile and efficient service.

50% of businesses fail in the first 5 years, and 80% do not make it to the 10-year mark. There are a number of reasons that lead to these surprisingly harsh numbers- lack of finance, poor managerial skills, etc. But there is only one thing that can actually save your business and ensure that these statistics do not apply to it- Cloud Telephony.

Here are the Top 10 Virtual Phone System for Complete Call Control

This checklist will help you choose the top cloud telephony solutions for your business.