eTail Holiday Report

After a challenging 2020 holiday season, retailers are preparing for another round of holiday shopping in 2021, this time with the hope that some amount of normalcy will return to consumer spending and shopping behavior.

This report explores the trends that are shaping the 2021 holiday retail season and what they mean for retailers in the coming months and beyond. It also provides suggestions for how retailers can prepare for this year’s holiday shopping season, apply forward-thinking solutions, and draw insights from the hard-earned lessons of 2020.