AirAsia & Kaleyra
Kaleyra Helps Aviation Giant AirAsia Offer Smooth Travel Experience To Its Customers
Research suggests almost 40% of the passengers choose a particular airline based on its punctuality and customer experience. Pricing, surprisingly, comes as second on the list while choosing an airline. With so much emphasis on the user experience, bridging the communication gap through the latest technology becomes essential.
AirAsia, one of the leading low-cost airlines, operates extensively both domestically and internationally. It wanted to resolve many of its communication issues with a technologically advanced platform that could not only handle the growing number of passengers but was also reliable and cost-efficient. Kaleyra, a global Cloud Communication platform, fit its requirements, and provided an innovative, futuristic solution to improve their business communication.
Other WhitePapers
Ola & Kaleyra: Part 1
How Ola Leveraged Kaleyra’s Cloud Communication To Connect Customers And Drivers Via Messaging
Kaleyra Helps Aviation Giant AirAsia Offer Smooth Travel Experience To Its Customers
One of the most important goals of any business is building a strong brand. This results in long-term returns for the business. The aviation industry is no different. Branding has become one of the key modules for the success of any business. To achieve impeccable...
Connecting Patients and Doctors with Kaleyra CPaaS Solutions
MFine wanted to streamline their communication process and help health experts easily connect with their patients. Kaleyra provided MFine with a CPaaS solution that optimized their interaction with Patients.