COMPANY ANNOUNCEMENT: Tata Communications completes acquisition of Kaleyra, a leading global CPaaS platform player.
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CHANNELS
SMS
Send text messages globally
Voice
Click-to-call, IVR and call recording
Whatsapp
The most used app for instant messaging
Push Notification
Alerts for iOS, Android and Huawei devices
E-mail
Transactional and OTP e-mails
Video
Secure, stable, branded video calling
RCS Messaging
Rich media messages for branded communication
MMS Messaging
Multimedia messaging services for mobile users
TOOLS
Contact Center
Leverage customizable IVR, call recording, agent routing and more
Flow Builder
Drag-and-drop widgets to create cross-channel experiences
Conversations
Receive and deliver messages across multiple channels
Numbers
Local, toll-free and mobile numbers to communicate globally
Lookup
Check number validity, portability, and roaming status
Premium SMS
Add a new stream of payments and increase revenues
Chatbots
AI-powered bots for streamlined communication
Verify
Authenticate users and transactions through OTPs
Campaign Management
Manage multi-channel customer communication from a single place
Direct Carrier Billing
Enable payment automation through customers’ phone bills
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INDUSTRIES
Banks and Financial Services
Solutions for secure transactions and top-notch customer service
Transport and Logistics
Innovative communication services for hassle-free deliveries
Travel and Tourism
Cross-channel communication for delightful travel experiences
Healthcare
Secure and scalable interactive solutions for optimal patient care
Education
Real-time communication solutions for enhanced learning
Entertainment
Multi-channel communication campaigns to engage users
Agencies
Range of communication solutions for your agency’s clients
Media and Telecom
Cross-channel, unified communication for interactive campaigns
E-Commerce
Flexible multi-channel solutions for delightful customer experiences
Retail
Quick campaign delivery for exceptional customer experience
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[Video] Redefining the Patient Experience with CPaaS
