Watch Now: Building Customer Experience – Every Click Matters

The online grocery business has stepped into its growth phase in India and one of the companies leading the charge is Licious, the farm-to-fork online meat delivery platform. Valeria Magoni, Head of Marketing at Kaleyra is in conversation with the co-founder, Abhay Hanjura in this live webinar

What bases are we covering?

• How important is customer experience for Licious, what are the channels they leverage, and how?
• COVID-19 and it’s impact- What they have learned and implemented. 
• Trends- What he foresees for the online grocery business in the near future, especially the mobile commerce aspect. 

About Licious- In just 5 years, Licious has witnessed a 300% growth and has served over three million packs of world-class meat products to consumers across Bangalore, Hyderabad, NCR, Chandigarh, Mumbai, Pune, and Chennai. Licious serves over 18,000 orders every-day with over 90% repeat consumption across markets.